About & Services

Smart Media is a business-to-business (B2B) marketing and business design consultancy. We use design thinking to create and improve brands, products and services. And then to attract, win, retain and grow customers.

We do this by mapping your customer’s journey and identifying all issues and opportunities to improve experiences and outcomes. We work across brand, digital, sales, HR, marketing and customer service teams. We make your business better by design.

wrights of howth logo

Client: Wrights Of Howth
– Brand, Campaign and Digital Development

inclusion ireland logo

Client: Inclusion Ireland. The National Association for People with an Intellectual Disability.
– Identity Refresh

still of busy illustrated office and technology scene

Client: Consensus Cloud Solutions (eFax)
– Identity and Campaign development

layered 3d image promoting Procurement event

Client: Greenville Procurement Partners / Greenville Academy
– Brand, Marketing and Digital Development

cover of Digital Customer enquiries report showing map of Ireland and text

Client: PAN Research
– National Customer Digital Touchpoint Research Report

Consultancy services:

• business design: brand and business strategy review and development
• digital strategy
• creating grant, investor, pitch and sales proposals
• advertising, design and content creation
• optimising customer journeys
• competitor and industry research
• marketing team recruitment and training 

We work with software companies, B2B membership organisations, financial services, creative companies and many others who are targeting their products or services at other businesses.

Contact John to discuss your project.

Clients Include:

Local Enterprise Office (B2B Supports)
Wrights of Howth (B2B Seafood and B2C Retail)
Greenville Procurement Partners (B2B Professional Consultancy & Training Academy)
MASF Diversity & Inclusion Consultants (Professional Consultancy)
Typeform (Creative Services)
PAN Research (Research, Customer Experience, Mystery Shopping)
Bloom Advertising (Creative Services)Consensus Cloud Solutions (eFax) (B2B SaaS)
Linked Finance (Peer to Peer Finance)